Customer Care
Inspire Pharmacy is a registered Pharmacy 9011381 based at:
Unit 18 Croft Road Industrial Estate
Newcastle-under-Lyme
Staffordshire
ST5 0TW
Tel: 01782 638677
Email: nhspharmacy.stoke.inspirepharmacyFPH30@nhs.net
Inspire Pharmacy is a registered internet pharmacy and operates as any other local community pharmacy. The pharmacy is managed by a pharmacist. The only difference is that we operate our services via the Internet for the convenience of our customers. The Internet Pharmacy meets all of the regulations set by the General Pharmaceutical Council (GPhC). You can check the status of the pharmacy, and pharmacists, by contacting the General Pharmaceutical Council (GPhC).
General Pharmaceutical Council (GPhC)
25 Canada Square
London
E14 5LQ
Telephone 0203 713 8100 or 0203 713 8000
e-mail info@pharmacyregulation.org
www.pharmacyregulation.org
If you have selected to purchase a “pharmacy only medicine”, in line with strict legal regulations you need to complete a short health-screening questionnaire.
We may need to contact you with regard to your purchase. Please ensure that your phone number is correct. If we have tried to contact you but have not heard from you within seven days your order will be cancelled and you will receive a full refund.
Complaints
At Inspire Pharmacy, customer satisfaction is of paramount importance to us. To aid with any difficulties our telephone number is 01782 638677 and our customer care email address is inspirepharmacy@gmail.com
Our Superintendent Pharmacist is Usman Mir GPhC Registration Number 2073618.
If, for any reason, you are dissatisfied with our service and this cannot be resolved via customer care, you can contact Leanne Cunliffe, Our Operations Manager. This matter will then be fully investigated and you will receive a detailed response to your complaint.
Please write to:
Leanne Cunliffe
Inspire Pharmacy
Unit 18
Croft road Industrial Estate
Newcastle-under-Lyme
ST5 0TW
Tel: 01782 638677
Email: nhspharmacy.stoke.inspirepharmacyFPH30@nhs.net
NHS England
Patients are also able to complain to NHS England, using the following details:
PO Box 16738
B97 9PT
By email to: england.contactus@nhs.net
If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line.
By telephone: 0300 311 22 33
Inspire Pharmacy is a trading name of U.Mir Pharma Ltd (Companies House Number 07321929) owned by Usman Mir (Superintendent Pharmacist)
